Compare the listed payment routes
The known list includes Visa, Mastercard, Instant Bank Transfer, Revolut Pay, Skrill, NETELLER, Paysafecard, Bitcoin, Ethereum, USDT, USDC and Tron. It does not confirm that every option supports both deposits and withdrawals. Check your account cashier for availability before choosing a method.
| Category | Listed options |
|---|---|
| Cards | Visa, Mastercard |
| Bank and wallet routes | Instant Bank Transfer, Revolut Pay, Skrill, NETELLER |
| Prepaid | Paysafecard |
| Crypto | Bitcoin, Ethereum, USDT, USDC, Tron |
Check currency and the full cost
Amounts in this guide are in USD. A Toronto player funding from a Canadian-dollar account should check the conversion shown by the payment provider as well as any casino charge. Neither a familiar card brand nor a wallet balance guarantees a cost-free transaction.
For a London player paying from a sterling account, the same principle applies. Confirm the final currency and amount before authorising rather than estimating the exchange cost from memory.
Plan the withdrawal route first
Ask whether your chosen deposit method also receives withdrawals, what checks may be required and which limits apply. Minimum deposits, withdrawal limits and processing times are not confirmed here. A method called Instant Bank Transfer should not be read as a promise of instant withdrawals.
If you use Revolut for everyday spending in Dublin, still check its current transaction rules and the cashier’s actual offer. Familiarity with an app is not confirmation that a casino transaction will be supported.
Match crypto details exactly
With crypto, the asset name is only part of the instruction. Confirm the supported network and destination shown for that transaction. Do not assume every network carrying USDT or USDC is accepted. Consider network charges and price movements, and keep the transaction reference.
If funds do not appear, check the payment status and ask support before sending again. Never share a wallet recovery phrase or send an extra payment to someone claiming it is needed to release a withdrawal.
Read the account and bonus conditions
BlockBets Entertainment Limitada lists offshore Anjouan Gaming Authority licence ALSI-202412013-FI1. Check local law and eligibility before funding. Check the bonus terms in your account if you accept a promotion, as promotional conditions can affect how balances and withdrawal requests are treated.
Payments are for 18+ players only. Play responsibly and keep essential spending outside your gambling budget. This affiliate guide cannot trace, receive or refund your transactions; the operator handles account payment enquiries.
Frequently asked questions
What is the minimum deposit?
A confirmed minimum deposit is not available in this guide. Check the cashier for the method you intend to use and check the bonus terms in your account if you want to claim an offer. A payment minimum and a bonus qualification amount may be different, so do not treat one as proof of the other. Look at currency and fees before confirming as well. If the screen is unclear, ask support for the current requirements rather than sending a small amount simply to discover whether it qualifies.
How long do withdrawals take?
No processing timeframe is confirmed here. Ask the operator about the route available to your account, any account checks and the distinction between internal handling and delivery by the payment provider. A deposit method described as instant does not establish withdrawal speed. Weekends, provider rules or other factors may matter, but you should obtain the relevant information rather than assume a particular delay. Keep your withdrawal reference and contact official support if you need an update on a specific request or its current status.
Can I withdraw using the same method as my deposit?
That needs checking in your account. A listed payment option may be available for deposits without being available for withdrawals, and the operator may have requirements about returning funds or verifying ownership. Confirm the permitted route before depositing if a particular method is important to you. Do not assume that prepaid funding or a wallet offers the same withdrawal functions as a card or bank account. The cashier and operator support should explain what applies to your account, including any supporting information they require.
What should I check before sending cryptocurrency?
Confirm the exact asset, supported network, destination address and any other instructions shown in the genuine cashier. A token name alone is not sufficient, particularly for assets that exist on multiple networks. Check network charges and keep a transaction reference after sending. Do not reuse an old address without checking the current instructions. If anything is unclear, ask support before authorising because an incorrect transfer may be difficult or impossible to recover. Never disclose the seed phrase or private keys that control your wallet.
What if a deposit has left my bank but is missing?
Do not immediately repeat it. Check the transaction status with your bank or payment provider, then look for the casino record if you can access it. Contact official support with the date, amount, currency, method and reference, without sharing full card security information. A pending authorisation is not always the same as a completed transfer, so ask the relevant provider to clarify the status. This guide cannot trace funds or promise a refund, and no specific resolution time is confirmed for a missing payment.
Identity documents were rejected at the first withdrawal
What happened
On a Monday morning, Grace in Dublin requested a €650 withdrawal after depositing and playing for several weeks. It was the first time the account asked her for identity documents. She sent a photo of her passport and a utility bill, but the passport image was blurry and the bill showed her old flat. By Tuesday, the verification page marked both documents as rejected.
Grace had moved recently and had updated her bank details, but not the address on her casino profile. She contacted support and asked what to provide instead. The agent said to upload clear documents showing her current address, without explaining whether a bank statement would be accepted. Grace worried that the original withdrawal request would be cancelled and that sending more personal information might create a new problem.
My view step by step
- I would save the rejection messages and withdrawal status, then check the exact name and address currently listed in the casino profile. I would not send altered documents or keep uploading random files, because that can delay review and raise further questions.
- I would ask support which identity document is accepted and which current proof of address is allowed. I would request the approved file types, recency requirement if any, secure upload route and a ticket number in writing.
- For the passport, I would take a new, sharp colour image with all corners visible, no glare and no cropped details. I would use the secure account upload rather than ordinary email unless support explicitly directs me otherwise.
- For the address, I would choose a genuine recent document in my name that shows my current address, such as an eligible utility bill or bank statement, but only after confirming the casino accepts that document type.
- I would update the profile accurately if the account permits it, then ask support to confirm receipt and whether the withdrawal remains active. I would note the upload date and wait for the review update they provide.
- If repeated clear documents are rejected without a reason, I would ask for a formal review and submit the rejection notices and ticket history. If the operator's complaints route fails, I would check how to raise the matter under the Anjouan licence.
The player
Grace did the right thing by responding to the verification request and asking for an accepted alternative. Her first uploads were not strong evidence: the passport image was blurry and the bill showed an outdated address. Keeping her account details current and checking document requirements before uploading again would reduce avoidable back-and-forth. She should never edit a document to make it appear current.
The casino
A first withdrawal is a common point for identity and payment checks, and rejecting an unreadable image or an address document that does not match can be reasonable. The casino should explain what failed and give a secure way to correct it. It is poor practice to leave a player guessing about acceptable documents, especially when the withdrawal remains pending during review.
Who is right
The casino is justified in asking for legible identity evidence and a current address match, while Grace is entitled to a usable explanation and secure submission process. The initial rejection sounds understandable on these facts, but the operator should clarify what it will accept and keep her informed about the withdrawal rather than treating uncertainty as her problem alone.
How not to end up here
- Use your legal name and current residential address consistently across the casino profile and payment accounts.
- Check which identity and address documents are accepted before depositing, and confirm any recency rules with support.
- Photograph documents in good light, in focus, with all edges and text visible and no edits.
- Upload sensitive records only through the account’s secure verification channel or a method confirmed by support.
- After moving, update your account details and keep a current, genuine proof of address available.
This is a typical scenario based on public player complaints, with names and numbers changed.
I’m Nadine Visser, a Dutch former top athlete in hurdles, sports fan and critical casino reviewer. I read terms and test cashier flows before writing. I write on nadine-visser.site.
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